Managed Security
Ensure your cybersecurity measures evolve in parallel with your IT infrastructure as your organization grows, maintaining the highest level of protection for your business.
Don’t let an unreliable network prevent you from working with your supervisors, customers, and contractors.
Ensure your cybersecurity measures evolve in parallel with your IT infrastructure as your organization grows, maintaining the highest level of protection for your business.
Don’t let and unreliable network keep you from serving your clients. Let us do the heavy lifting by managing your daily IT operations. Our team will also help roadmap and manage future IT and security projects so you don’t have to.
Your business works with highly sensitive information, making you a great target for cybercriminals. We make sure you have a proper data backup and recovery plan in place should you need to fall back on it.
Let SentryONE augment your IT team by outsourcing specific support functions to us. By partnering with SentryONE, you gain access to a larger pool of expertise and resources which can quickly optimize the efficiency of your IT operations and ensure business continuity with co-managed IT services. With CoPilot, instead of needing to hire more people to get the work done, let us help the team already in place so they can get back to their priority work.
TECHNOLOGY PLANNING & STRATEGY
You decide where you want your business to go - we’ll help you get there with the right technology to make your journey smoother, faster, and safer. This includes patch & vendor management, technology procurement, and proactive services.
PREMIUM SUPPORT
Support includes service desk, hardware, software, onsite support, monitoring and alerting. Our support team keeps your employees happy, your clients satisfied, and helps your business thrive.
TECHNOLOGY MANAGEMENT
Every CoPilot client gets a dedicated virtual Chief Information Officer (vCIO). vCIOs act as tech advisors to ensure your business’s success by assisting in all technology decisions. In addition to a vCIO, every client is aided by our 5-block support team: strategic, support, proactive, professional, and central services.
BACKUP & DISASTER RECOVERY
CoPilot eliminates downtime with cloud & server backup, disaster recovery, and business continuity.
CoPilot from SentryONE helps align your technology with your business objectives.
Get more time back to focus on your vision and strategy
Remove bottlenecks due to unoptimized workflows
Gain peace of mind by having a partner that can own this part of your business
Obtain a better plan for meeting your most desired business goals
Time is your business’s most valuable asset. With AutoPilot, CompassMSP manages your IT strategy and support, ensuring your technology aligns seamlessly with your business dynamics.
This partnership allows you to focus more on your employees and customers, driving growth and success.
If you’re a CIO or IT manager looking for co-managed IT services to help assist you with your IT vision and initiatives, then our CoPilot IT support is the right choice for you.
Benefit from strategic cybersecurity guidance and advisory services that help to develop and implement effective cybersecurity strategies aligned with your goals.
Co-managed IT services, also known as hybrid IT services, combines your in-house IT expertise with the additional resources of an external provider. This approach is designed to fill gaps in expertise, scale your IT capabilities and provide supplemental support, all without fully outsourcing your operations.
If your business has an existing IT department, co-managed IT services allow your team to retain control over critical tasks while leveraging the specialized knowledge, tools and resources of our experienced team. Our seamless collaboration ensures your IT operations are efficient, and effective while adapting to your unique needs.
Outsource specific IT services and expertise to SentryONE, filling gaps in your IT team.
Enhance security and compliance while staying ahead of the latest security trends with SentryONE’ expertise.
Concentrate on strategic projects and long-term goals while SentryONE manages your day-to-day IT operations.
Allow your team to focus on core business activities without the distraction of IT issues, leading to improved business productivity.
Benefit from a broader range of IT and cybersecurity skills and expertise, ensuring your team has the support it needs.
Reduce expenses associated with hiring and training new IT and cybersecurity staff by utilizing the expertise of an external team.
When your organization’s IT team needs additional support, our co-managed IT services provide a true partnership that fills critical gaps and enhance your overall efficiencies. Here are just a few of the many benefits of our co-managed IT services:
Broad Expertise: Certified engineers with experience in multiple areas of IT. Get access to a team of specialists if something is out of your wheelhouse.
Local Knowledge & Support: Local partner who knows when vendors are down and can come on-site to address problems as needed.
Quick Response: Our average response time is under one minute.
Tailored Solutions: Customized plan to fit your specific internal IT team’s needs and budgets.
24/7/365 Network Monitoring: In-house Network Operations Center (NOC) with real people monitoring your network and ensuring that alerts are handled promptly.
Scalable Support: No pressure to hire more internal people; we can scale with you as needs change.ses benefit from Fortune 500 class, IT management and technical support at an affordable cost.
Cybersecurity Capabilities: In-house Security Operations Center (SOC), virtual chief information security officers (vCISOs), cybersecurity engineers, and a robust line-up of IT cybersecurity tools to help assess and protect your business.
Future Proof Partner: Continuously vetted solutions to find the right solutions for your needs today and in the future.
As your partners in all things IT and cybersecurity, we work together to create a tailored approach that bridges gaps and enhances your IT environment. Here’s how we can work together:
We start with a thorough evaluation of your current technology stack and workflows, identifying pain points, gaps, and objectives. This allows us to understand your specific needs and goals.
Leveraging the insights gained from our assessment, we create a customized, scalable plan that aligns with your strategic objectives. Our solutions are designed to drive your business forward and ensure long-term success.
From routine IT tasks like helpdesk support to specialized projects, we offer flexible and dependable support that evolves with your organization. Our services are designed to grow with you, ensuring continuous improvement and adaptability.
Our team integrates effortlessly with yours, providing expert guidance and support where it’s needed most. We work in harmony with your existing processes to enhance efficiency and effectiveness.
As your partners in all things IT and cybersecurity, we work together to create a tailored approach that bridges gaps and enhances your IT environment. Here’s how we can work together:
Get Started
Before partnering with the Convergence Networks Security Consulting and Assessment team, our healthcare organization was unaware of the requirement to report health data. This oversight put our customer data at risk and breached several laws, potentially leading to hefty fines. Once we began working with their team, they quickly identified the issue and guided us through implementing corrective actions. Thanks to their expertise, we became compliant with HIPAA regulations. Their guidance has been invaluable in safeguarding our data and ensuring we remain compliant.
Oregon Based Healthcare Firm
Our strategic partnership strengthens your internal IT team by providing expertise, proactive support and scalable services. Our customized co-managed IT services are designed to meet your unique needs and goals.
Here’s why many businesses take advantage of our services:
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Advanced expertise: Gain access to a team of seasoned IT professionals with specialized knowledge to handle complex tasks efficiently.
Customized solutions: Our tailored services give you predictable, per-user pricing that aligns with your specific needs and budget.
Proven track record: We have a history of successfully supporting businesses by partially or completely managing their IT operations.
Strategic scalable support: As your business grows, our services scale seamlessly alongside your needs, ensuring continuous support without delays.
Enhanced security: Your organization will be protected with our advanced security protocols and real-time threat detection.
Empowering your team: Equip your internal IT support with the tools, support and expertise they need to succeed.
When you partner with SentryONE, you will gain the confidence and resources needed to maintain smooth IT operations, allowing you to focus on what matters most to your organization.
When IT issues arise, relying on an overwhelmed internal team can cost your business more than just downtime. Delays in resolving technical problems can also lead to frustrated teams, increased security risks and lost opportunities. Waiting until your IT team is stretched too thin or your business faces a costly disruption can only make matters worse.
Partnering with SentryONE provides you with the reliable support and expertise you need to prevent losses and stay ahead of your IT challenges.
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Co-managed IT services are a flexible IT partnership where an external IT provider works alongside your in-house team to fill gaps in resources, expertise and capacity. Unlike fully managed IT, this approach allows your internal team to retain control over critical functions while gaining access to specialized knowledge, scalable support and tools.
Fully managed IT services take over all the IT responsibilities, which would replace your internal team. Co-managed IT services are designed to enhance and support your existing IT team. It’s a collaborative effort that allows your business to maintain control over essential IT operations while gaining the extra IT and cybersecurity support you need.
While our services are tailored to your organization’s needs, we support businesses with the following services and more:
Co-managed IT is ideal for businesses with an existing internal IT staff that need more support, such as:
We start by conducting a detailed needs evaluation. This process includes assessing your current IT setup, identifying any gaps and discovering which of our services align with your needs and goals. Our customized plans prioritize scalability, budget predictability and seamless integration with your team. Whatever support you need, whether it’s cybersecurity, 24/7 helpdesk or project-specific support, our team is here for you.
Our cybersecurity experts are equipped to handle any cybersecurity support your internal team needs, whether it’s 24/7 monitoring, support with the implementation of new security protocols or extra hands during an incident. Our experts will help you stay protected against evolving cyber threats and maintain compliance.
Yes, when you offload repetitive or time-consuming tasks to our team, your internal staff can focus on more strategic initiatives. This also helps them reduce overall workload, which will reduce stress levels and lead to better morale, higher productivity and lower turnover.
Our co-managed IT services are designed to be highly scalable. As your business grows and changes, we’ll adjust our services accordingly. We can add more resources, implement solutions for new challenges and much more.
Our response times are quick, we’ll respond to your issue in about one minute and most issues are resolved in an hour. We provide efficient, quality services to ensure you have minimal downtime.
Of course! Our team has extensive experience in managing and implementing projects like cloud migrations, network upgrades and more. Our experienced team can support your team with a one-time initiative or ongoing support.
SEE HOW OUR CO-MANAGED IT CAN HELP YOUR ORGANIZATION’S IT TEAM.
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